Stories that sell

Turn chats into revenue

The invisible concierge that lives in WhatsApp. Sells through stories, handles requests 24/7, in any language. No app to download.

Majordom Hero Image

Hotels leak revenue in two places.

Great hospitality is built on great moments — but every missed upsell and every commission to third-party platforms is money walking out the door.

What wine goes with the lamb?
They're all good.
€10, gone. Multiply by every table, every season.
INSIDE

Upsells rarely happen

Staff rotate seasonally. Don't know the menu. Get tired. Zero incentive to sell.

OUTSIDE

~22% lost to third parties

On every reservation. No direct guest relationship. No way to bring them back.

The Solution

One QR. One WhatsApp chat.

No app to download. Already on every guest's phone.

01

Guest scans QR

Room, table, reception.

02

WhatsApp opens

Instant, native, familiar.

03

MajordomTech engages

Sells through stories.

04

Hotel earns more

Per guest, per stay.

STORIES

Every touchpoint becomes a transaction.

MajordomTech doesn't just answer — it sells. Every guest question is a chance to upsell, cross-sell, and turn a stay into a story.

H
Hotel
online
Hi! What should I eat tonight?
Welcome! Tonight our Chef recommends three signature dishes: the slow-roasted lamb, the wild mushroom risotto, or the grilled trout. Any preference?
Tell me about the lamb
Our lamb is an 1890 Transylvanian recipe, slow-roasted 6 hours. The Chef pairs it with a Fetească Neagră 2019. Add a glass?
Cross-sell

Guests who loved the lamb usually book the spa.

More 5-star reviews, organically

How was your stay? Happy guest — nudge to leave a review.

DIRECT BOOKINGS

Where it compounds.

The first stay belongs to third-party platforms. Every stay after that belongs to you.

3 months later
Rented.
Now owned.

You stop paying 22% commission to third parties for every return guest.

•••• Voda.ro
11:28
Sunday 8 December
WHATSAPPnow
Hotel
Come back. March 8th — 10% off. Book direct!
Engineered by Unicorn IT Services

Built on Solid Ground.

Majordom wasn't born in a boardroom. It was engineered by a powerhouse team of full-stack developers in Bucharest.

We have delivered complex solutions for Fintech, Insurance, and E-commerce. We applied that same level of security and stability to the hospitality industry. When you use Majordom, you aren't just getting a chatbot; you are getting enterprise-grade infrastructure.

Based in Bucharest
Enterprise Security
40+ Solutions Delivered
THE TECH STACK
.NET Core
React / Next.js
Python AI
PostgreSQL
AWS Cloud
Docker

Our Team

Laur Neagu
Mihai Anghelin
Sebastian Chivu
Marius Mircioaga
Alexandru Pera
Cristi Marinescu
+10

Plans That Scale With Your Keys.

Whether you run a cozy villa or a city-center hotel, Majordom has a plan that fits.

20 EURmonth

The Villa

For Guesthouses & Airbnbs

Automate guest communication for single units or small properties.

  • 1 Property / Location
  • Unlimited Guest Chats
  • Multi-User Staff Dashboard
  • Basic Dashboard Access
  • Advanced RAG (PDF Uploads)
  • Smart Ticketing System
  • Email Support
Get started
Most Popular
2 EURper room / month

The Boutique

For Mid-Sized Hotels

Full guest management suite with ticketing and staff accounts.

  • Up to 50 Rooms
  • Unlimited Guest Chats
  • Multi-User Staff Dashboard
  • Basic Dashboard Access
  • Advanced RAG (PDF Uploads)
  • Smart Ticketing System
  • Priority Support
Get Started
Personalized

Enterprise

For Chains & Resorts

Custom integrations, dedicated servers, and white-glove onboarding.

  • Unlimited Rooms & Locations
  • All Previous Features
  • Dedicated Server / Data Isolation
  • Custom AI Persona Training
  • SLA & 24/7 Account Manager
  • On-site Training Options
  • Enterprise-Grade Security
  • Commission on each upsell transaction
Contact Sales
QUALITY & REPUTATION

Reputation protected.

Behind the stories, an operations engine that never sleeps — catching issues before they become reviews.

Smart Ticketing

"My lightbulb is broken" → ticket created, right team notified, problem solved.

Feedback Funnel

Happy guest? Nudge them to post online. More 5-star reviews, organically.

Private Analysis

Negative feedback stays private. We find patterns and help the hotel fix fast.

AI Concierge answers any question: facilities, weather, attractions — in any language, 24/7.

MajordomTech - Turn Guest Chats into Revenue via WhatsApp